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商家拒绝退款如何处理?
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您好,您可以登录】【我的账号】-【我的订单】-【已买到的货品】找到相应的交易订单,点击“申请退款”。申请退款之后,您可以联系商家操作同意退款。若您申请的是不退货退款,同意后经过商家同意后,即可完成退款申请;若您申请的是退货退款,退款协议达成,等待买家退货,此时您可以安排退货。


【温馨提示】如果您要退款,千万不要先确认收货哦!因为如果您确认收货了,款项就直接打给商家了。

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