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商家拒绝退款如何处理？
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您好，您可以登录】【我的账号】-【我的订单】-【已买到的货品】找到相应的交易订单，点击“申请退款”。申请退款之后，您可以联系商家操作同意退款。若您申请的是不退货退款，同意后经过商家同意后，即可完成退款申请；若您申请的是退货退款，退款协议达成，等待买家退货，此时您可以安排退货。


【温馨提示】如果您要退款，千万不要先确认收货哦！因为如果您确认收货了，款项就直接打给商家了。

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