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运费问题纠纷怎么办?
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您好,交易中的运费争议,会有以下3种情况:


情况1:买卖双方协商一致,根据协商约定结果,来确定运费承担方;


情况2:运费支付协商过程中出现争议,根据“谁过错,谁承担”的原则处理,如果卖家收到的货品证实存在质量问题,责任方为商家,运费由商家承担;


如果交易存在约定不清的情形,品食汇无法确定是谁的责任,交易做退货退款处理,退货运费由买家承担。


情况3:特殊情况--如果买家并非因为商家问题,而是因为7天无理由退货且商家不包邮情况下进行退货,则买家需承担发货和退货的运费。

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