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运费问题纠纷怎么办？
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您好，交易中的运费争议，会有以下3种情况：


情况1：买卖双方协商一致，根据协商约定结果，来确定运费承担方；


情况2：运费支付协商过程中出现争议，根据“谁过错，谁承担”的原则处理，如果卖家收到的货品证实存在质量问题，责任方为商家，运费由商家承担；


如果交易存在约定不清的情形，品食汇无法确定是谁的责任，交易做退货退款处理，退货运费由买家承担。


情况3：特殊情况--如果买家并非因为商家问题，而是因为7天无理由退货且商家不包邮情况下进行退货，则买家需承担发货和退货的运费。

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